Make complaints
Log in your complaints and tell us anything you would like us to know about our service.
Track Engagement
Track your ticket complaint and engage with us
Report a Safety Issue
Report any safety concern you may have so it can be addressed as quickly as possible.
Order a meter
Order a meter through the National Mass Metering Program
Request for Equipment Connection / Relocation
Transformer Installation, Feeder Construction or Relocation of Existing Electrical Assets.
Power outage information in your area
Get to know if any issue has been raised in your area.
Verify Staff
Is anyone claiming to be a AEDC staff member? Verify their identity.
Verify Staff
Whistle Blowing
Would you like to report a case of meter tampering, meter bypass, energy theft, illegal connections to the network, activities or misconduct?